FAQs

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What type of jewelry does Ouish offer?

Ouish specializes incustom-made jewelry, includingpersonalized necklaces, bracelets, rings, and earringscrafted fromsterling silver, gold, and ethically sourced gemstones.

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Can I request a custom design for my jewelry?

Yes! We createfully customized piecesbased on your preferences. Whether it’s anengraving, a unique design, or a special gemstone, we bring your vision to life.

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How long does it take to create and ship a custom order?

Our production time for custom jewelry typically takes 5-10 business days, depending on the complexity of the design, But Standard time 3-5 days. Once completed, we offer fast and trackable shipping across the UK.

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What materials do you use for your jewelry?

We use high-quality sterling silver, gold, and ethically sourced gemstones, ensuring durability and elegance in every piece.

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What if I order the wrong size?

No worries! If your ring or bracelet doesn’t fit, please contact us within 30 days of receiving your order, and we’ll assist you with resizing options.

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How can I take care of my Ouish jewelry?

To keep your jewelry in perfect condition:

  • Avoid contact with water, perfumes, and harsh chemicals.
  • Store in a dry, cool place, preferably in the provided jewelry box.
  • Clean gently with a soft cloth to maintain shine.

If you have more questions, feel free to reach out to us at support@ouish.co.uk!

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